Privacy Policy

1. Introduction

bizzle.market (“we”, “us”, “our”) is committed to protecting your personal data. This Privacy Policy explains what data we collect, how we use it, and your rights under applicable data protection legislation, including the UK GDPR and EU GDPR.

2. Data We Collect

We may collect the following categories of personal data:

• Identity data: name, username, title.
• Contact data: email address, phone number, billing and shipping address.
• Transaction data: details of purchases and payments made through the Platform.
• Technical data: IP address, browser type, device identifiers, pages visited, referral source.
• Profile data: account preferences, purchase history, wishlist items, reviews.
• Marketing data: preferences for receiving marketing from us.

3. How We Use Your Data

We use your data to:

• Process and fulfil your orders.
• Manage your account and provide customer support.
• Send transactional emails (order confirmations, shipping notifications, refund updates).
• Send marketing communications where you have opted in.
• Improve the Platform through analytics and usage data.
• Comply with legal obligations, including fraud prevention and tax reporting.

4. Legal Basis for Processing

We process your data on the following legal bases:

• Contract: processing necessary to fulfil your orders or manage your account.
• Legitimate interests: improving our services, fraud prevention, analytics.
• Consent: marketing emails and optional cookies.
• Legal obligation: tax, accounting, and regulatory compliance.

5. Sharing Your Data

We share your data only as necessary:

• Vendors: your name and shipping address are shared with the vendor fulfilling your order.
• Stripe: payment data is processed by Stripe under their own privacy policy.
• Resend: used to deliver transactional emails.
• Analytics providers: anonymised or aggregated usage data only.
• Legal authorities: where required by law.

We do not sell your personal data to third parties.

6. Cookies

We use cookies and similar tracking technologies to enhance your experience and analyse Platform usage. For full details, please see our Cookie Policy.

7. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Order data is typically retained for 7 years for tax and accounting purposes. You may request deletion of your account data at any time (subject to legal retention requirements).

8. Your Rights

Under applicable data protection law, you have the right to:

• Access the personal data we hold about you.
• Rectify inaccurate or incomplete data.
• Erase your data (“right to be forgotten”) where applicable.
• Restrict or object to processing of your data.
• Data portability — receive your data in a machine-readable format.
• Withdraw consent at any time where processing is based on consent.
• Lodge a complaint with your local data protection authority.

To exercise any of these rights, please contact us.

9. Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. All payment transactions are encrypted via TLS. However, no method of internet transmission is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by email or prominent notice on the Platform. Continued use after changes constitutes acceptance of the revised policy.

11. Contact

For privacy-related queries, contact us at privacy@bizzle.market or via our contact page.